How to Update Bank Sign-in Info in QuickBooks Online?

QuickBooks Online is a cloud service offered by Intuit. It is one of the biggest online accounting platforms used by millions of subscribers. A monthly subscription fee is paid by users rather than an upfront fee and software accessed through a secure login via a Web browser. QuickBooks Support Canada would like to recommend you that if your Bank account is connected to downloaded transactions and you have changed your credentials that are used on your bank’s website, then perform the following steps to change your sign-in information that is stored in QuickBooks Online:

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  • At the left select Banking.
  • At the top click on the account to highlight.
  • Perform a manual update. You can follow this article to update it Information about automatic and manual updates (downloaded transactions).
  • An error 103 will be prompted with a Reconnect my account link. 
  • Give a click on Reconnect my account and re-enter your new username and password.
  • Click on “pencil” icon at the tight of the bank name to edit if no error is prompted or no link to Reconnect my account is seen.
  • Hit the Edit sign-in info button.
  • Provide your updated bank website User ID and Password in the given field.
  • QuickBooks Online will connect with your bank to verify the updated information.
  • When the message that credentials have been updated is received, click on “I’m done, Let s go”.

Note: You login information is not changed with the financial institution by these steps, for changing that you will have to sign-in directly to the bank website.


We have shared all the necessary steps and information to change your sign-in information, if you come across any difficulty while following the above-mentioned steps or face any issue regarding your QuickBooks software, you can freely connect with our support team to seek any technical help. All you need to do is just make a call on QuickBooks Customer Support Number 1-855-687-3777. Our team will assist you with the best possible ways and satisfactory solutions to resolve your issues in a friendly manner. So do not hesitate to call, connect with our experts and get the instant help.

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